Operations Hub is a new suite of tools that supercharges HubSpot’s CRM platform with improved integrations, more robust data quality tools, and more flexible automation. If you want to find out what Operations Hub can do and how it can work for you, keep reading.
As businesses scale, each team builds their own processes and brings on new systems, and over time disconnection is inevitable – even when operations people are scrambling to try and connect the dots across the wider business.
“Starting a business has never been easier. But scaling a business is harder than ever.”
Brian Halligan - HubSpot CEO
So how do you bring all your hubs together across teams to prevent miscommunication and promote efficiency? This is where Operations Hub comes in.
Operations Hub makes it easy to sync customer data and automate business processes for a friction-free customer experience. The new hub is designed to align companies around clean and connected data, to keep processes efficient at scale, and to empower operations teams to spend less time on reactive data tasks and more time on business strategy. By integrating all of your processes through the Operations Hub platform, you can establish HubSpot as your single source of truth.
Operations Hub will be a good fit for your business if you are:
Solution: Data Sync for a truly connected CRM
Data Sync aligns your teams and systems making it easier than ever to ensure your systems are working together, as well as saving hours of manual data work. Operations Hub packs the power of custom-built integrations — bidirectional data flow, custom field mappings, historical syncing — into an elegant code-free package.
Having all your business apps in sync means your operations team will be free from integration mishaps, your go-to-market teams will be aligned, and your customer experience will be friction-free.
Solution: Data Quality Management so your teams aren't bogged down with 'busy work'
Operations Hub makes it easy to adopt better business processes with Data Quality Automation. Automated data quality actions will enable your teams to streamline processes and manage data better, with a clean and connected source of truth for customer data, so they're less likely to drop the ball.
Adding new data quality actions to workflows will automate the work out of annoying and time-draining data issues, so tasks like cleaning up date properties and capitalising first names will become a thing of the past. Your data will be clean and under control so your operations people can focus on sparking growth instead of putting out fires.
Solution: Programmable Automation to promote collaboration across teams
Help your teams adapt and become more efficient with Programmable Automation, by breaking down the invisible walls that separate your teams and prevent them from collaborating effectively. With programmable automation, Operations Hub empowers your teams to easily adapt to the ever-changing needs of your customers, and custom code workflow actions allow teams to automate anything.
Your automation is as flexible as your imagination, so you can create custom automation access for every business process, keeping your team efficient and your customers happy.
For more detailed information, check out HubSpot’s Ultimate Guide to Operations Hub.
If you’re interested in how Operations Hub can help you break down business silos and truly improve efficiency across teams, get in touch with us.